Terms and Conditions of Purchase Policy

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.

Live Event Terms and Conditions

Each Live Event may have different Terms of Purchase and Terms and Conditions depending on its location, the Live Event Venue, and the Live Event Content. Please see the designated website for the Live Event for a complete set of its Terms of Purchase and Terms and Conditions as it pertains to that specific event.

No Guarantee of Results

We do not guarantee that you will achieve any specific health, personal relationships, financial or other results or earn any specific amount of income or reach any particular goal from purchasing our products and/or services. The information provided is provided only on an informational basis and is only for your personal use. If you use such information, you do so at your own risk and are solely responsible for any decisions and actions that result from your decision to use of such information. We will never provide relationship, legal, investment, professional, tax or financial advice. There is no assumption of responsibility for any errors or omissions that may appear in any program materials or written information. You agree to take full responsibility for any results you receive from use of any products or services purchased from us.

Healthcare, entrepreneurship and real estate investing involve risk and hard work. Always consult with your healthcare providers, financial, tax, finance, legal and business professionals. Any testimonials showing our success or our clients' success are not to be interpreted as common, typical, or expected.

No Solicitation Policy

We have a strict no-solicitation policy covering all of our virtual and live events, ZOOM Meetings, Membership ZOOM Calls, ZOOM meet-ups, Facebook Groups, Social Media Groups, Official WhatsApp Groups, virtual or live events, conferences, masterminds, trainings, summits, bootcamps and expositions. In order to provide a distraction-free environment for our attendees and guests, we do not allow solicitation at any of the aforementioned events by attendees or unauthorized parties.

Prohibited Activities:

• Unauthorized receptions & parties (including off-site events)
• Unauthorized exhibits, mobile exhibits & hospitality suites
• Unauthorized membership recruitment activities
• Unauthorized subgroups on social media platforms (including WhatsApp)
• Unauthorized sale of any product or service not offered by an affiliated Kenton Gray Company
• Unauthorized promotion of non-Kenton Gray Company events
• Unauthorized employment recruiting
• Unwelcome advances toward event participants
• Unauthorized on-site distribution of printed or electronic materials including literature, signs, flyers, invitations, tickets, forms, etc. (except business cards)
• Unauthorized distribution of virtual invitations to any of the aforementioned prohibited activities
• Unauthorized use of the venue's Wi-Fi, guest Wi-Fi or Company's Wi-Fi for self-promotional or solicitous purposes
• Unauthorized use of the venue for self-promotional or solicitous purposes

Any person and/or organization found to be violating this policy shall be expelled from the event without a refund and may be subject to legal action for any damages incurred by Us.

Attendees found to be violating this policy agree to pay the affected Kenton Gray Company and/or Companies the equivalent of a Sponsor or Exhibitor fee, plus a pro rata portion of the event's cost. Attendees found to be violating this policy shall also be immediately expelled from the event and shall be disqualified from future events at the discretion of any of the Kenton Gray Companies.

Physical Products

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer's remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/damaged/defective items/packages lost in transit must be submitted directly to our customer service department within 30 days. You can contact our Customer Service Department at support@kentongray.com.

If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at support@kentongray.com for refund procedures or if you do not know if your product is from our 3rd party fulfillment center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.

Digital Download Products and Kure Health Platform

For Kure Health Platform Training Access:

There are no refunds at all on any digital products. You will receive access to the platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased, please contact our Customer Support Department immediately at support@kentongray.com so we can resolve the issue. Purchase of a Kure Health platform module does not grant rights to the buyer to share, reproduce or resell the product in any way. Digital Access is deemed fully delivered when the email is sent to the email address used to sign up for the services. If you do not receive the digital access link within 5 calendar days of signing your service agreement, it is incumbent upon you to email support@kentongray.com to inform the Company that you have not received the link. If you have not sent an email to notify the Company that you have not received the link and the email was delivered to your email address, the digital assets are deemed fully delivered.

If you have subscribed to an individual month-to-month platform access program, to cancel your subscription please contact support@kentongray.com. Please be advised, that the cancellation of the monthly subscription is effective in the month in which you have cancelled. There are no refunds regardless of usage of the product.

All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back.

Please be advised that any and all agreements for downloadable/digital products are NOT subject to cancellation, refund, or store credit. We do not accept any verbal modifications of these Agreements and the "no refund and no cancellation" policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement, or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements with a 90 day opt out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees. By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy, including that you agree to not do a charge back for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly installments on your total contract value as a payment plan, not a recurring subscription fee.

Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.

Gift Certificates and Coupon Codes

If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit. Gift Certificates and Coupon codes shall expire twelve (12) months from their date of issue, unless otherwise specified.

Programs that Offer Free Access to Live and/or Virtual Events

Any purchase of a program, event, product, or service that offers a gratis or bonus ticket to any live or virtual event is subject to availability and is forfeited if not redeemed within twelve (12) months {one (1) year} from the date of purchase. It is incumbent on the purchaser to reserve the seat and redeem the bonus or gratis ticket. The Company will not send reminders to the Purchaser, so please track any gratis or bonus items received from a purchase. The Company reserves the right to exchange any gratis or bonus items for those of equal value due to availability or participation. Gratis or bonus items do not have any monetary value, are not transferable, may not be substituted or exchanged by the purchaser, are not eligible for a store credit and may not be extended past twelve (12) months {one (1) year} for redemption.

Coaching and Mentorship Programs

Please be advised that coaching and mentorship programs run on scheduled periods that begin and end on certain dates determined by your start date. Calls may be recorded and accessed during the period in which you are enrolled. Access to recorded calls terminates at the end of your program period.

There are no refunds for the program and no refunds or credit for any missed calls. No part of the program, including any gratis tickets, passes or invitations, are transferable to another person. It is incumbent upon the participant to dial in to the calls and follow the schedule.

If you received this program gratis or as part of a bundled promotion, or if you received another product or service with the purchase of the program, please be advised that gratis items do not have monetary value and are not transferable nor are they eligible for refunds or store credit.

By becoming a part of our community, you agree to abide by our online community guidelines, and you agree to all the terms and conditions of our refund policy, terms of service and privacy policy. If you are dissatisfied with the program after your first call, please contact support@kentongray.com for a store credit. If more than one day has passed you will not be entitled to a store credit.

Attention to Purchasers of Any Live Event Tickets

Live Event Tickets

There are no refunds on any live event tickets. If you have registered any single ticket more than one (1) time, then the Company reserves the right to cancel or reject any subsequent ticket that was registered multiple times, whether intentionally or inadvertently registered by either party. The Company also reserves the right to cancel any tickets that were issued or transferred in violation of any Company policy. All ticket purchases are subject to availability without exception. Receipt of a confirmation of a ticket purchase does not guarantee that a seat will be reserved at the Event should an Event be sold out. As such, if you purchased a ticket but did not reserve your seat, your ticket may be deemed invalidated. The Company reserves the right to either issue a store credit or possibly issue a refund depending on the circumstances of your purchase.

If an Event is sold out, or if the venue host has subsequently limited the capacity, then the Company reserves the right, in its sole discretion, to either roll over a ticket into the next scheduled Event, issue a store credit, or offer an Event substitution. If the next Event is sold out, or close to full capacity, the Company reserves the right to issue a store credit for purchase of the ticket instead of rolling the ticket over into the next Event. The decision will be based on availability and the type of ticket purchased, such as whether it was a free ticket, included in a bundle, or a ticket purchased without any restrictions. All Events are subject to change and the location, date and venue may be changed at any time. If you have paid for airfare and hotel accommodations, the Company is not responsible for those costs. All ticket purchases, gratis tickets, bundled tickets and promotional tickets are subject to availability. All tickets are subject to cancellation, forfeiture, or rollover to another event at the sole discretion of the Company. Tickets that are rolled over to another event are deemed forfeited if not used at the selected event. Tickets may not be rolled over more than one time and expire in twelve (12) months if not redeemed.

If you are unable to attend an Event, you may be eligible to receive a store credit (not a refund back to your method of purchase) on a ticket purchased without restrictions. Within 15 days prior to the event, you may request a 100% credit at our online store, or you may use the credit for a future live event; however please be advised that this only applies to tickets that are purchased without restrictions. There is only one ticket change request per ticket or per purchase. We reserve the right to deny any subsequent ticket change requests. Tickets may not be rolled over more than one time and expire in twelve (12) months if not redeemed. Again, ALL tickets are subject to cancellation, forfeiture, or rollover to another event at the sole discretion of the Company.

Gratis and/or Bonus Tickets Are Not Eligible for Rollover to Another Event

Any ticket received as part of an Agreement, product purchase or as a promotional gift/bonus item, such as a "gift with purchase" is not subject to store credits and must be redeemed within twelve (12) months from their issuance at the time of purchase. These tickets are deemed forfeited if not used within the specified timeframe of twelve (12) months and may not be rolled over to another event.

We reserve the right to terminate, cancel, amend, or substitute any tickets that were included as part of a bundle purchase. We also reserve the right to cancel or terminate any free tickets that were given as a bonus item.

No Entry to a Live Event Without a Valid Ticket

To enter any Live Event, each individual must have their own valid Ticket. One Ticket is required per attendee and will only be valid on the day(s) of the Event and area(s) of the Event as indicated on the Ticket. Entry into the Event is limited to persons that meet the minimum age requirements on or before the day of the Event. To enter a Live Event, you must be at least eighteen (18) years of age or older unless otherwise specified for a particular event. No one is permitted entry without a ticket (this means no small children on your lap and no babies). If children are permitted at an event, then each child or infant must have their own valid ticket and their own seat for capacity and Fire and Building Code capacity purposes.

Babies and lap children are not permitted to enter the event and you will be denied access if you are accompanied by a baby or child under the age of 18, unless otherwise specified for a particular event and with a valid ticket for each individual attending. Portable car seats and strollers are not allowed in any event area. Additionally, no strollers, diaper bags, car seats or backpacks are permitted in the Live Event Area, unless specified that backpacks are allowed.

The Company is not in any way liable for any personal injuries, loss of belongings, or other consequences incurred from your participation, either during or after the event. By purchasing an event ticket, you are entering the event at your own risk, and you agree to indemnify and hold harmless the Company for any damages, whether to your person or belongings.

You must have one of the following forms of approved identification to enter the Event that demonstrate proof of age. No exceptions will be made, even if you are accompanied by an adult or a person with valid identification. Failure to provide valid identification shall preclude you from entering the Event and you shall not be entitled to any refund, nor will you be entitled to, or will the Company be liable for, any other damages, including, but not limited to, incidental and/or consequential damages. In addition, during the Event, you must be able to provide valid identification if requested by a member of security or crew.

If you are not able to show a valid identification, you may be promptly ejected from the Event and you shall not receive a refund of Your Ticket.

The following original forms of identification are ACCEPTABLE and your name must appear on the ticket exactly how it appears on your identification:

• Government-Issued Passport with Photo
• Government Driver's License with Photo (U.S. or Canada)
• Military Identification Card with Photo
• Government-Issued Identification Card with Photo

No other forms of identification will be accepted.

All requests for credit must be submitted to events@kentongray.com at least 15 calendar days prior to the Event. Please note that Processing Fees on ticket purchases are non-refundable and are not eligible for store credit. If your ticket includes the purchase of a hotel room, the hotel room is non-refundable and non-transferable to another event. Any request for credit or to transfer the ticket to another event made less than 15 days before the event will be denied in accordance with this policy.

Again, only tickets purchased without restrictions may be changed as a one-time courtesy for a future event or a store credit if the request is made in writing at least 15 days prior to the event. Any ticket change request made less than 15 days before the event will be denied. The Company reserves the right to levy a one-time change fee of 25% of the ticket price or $500.00, whichever is the lesser amount. All tickets are subject to availability and the Company reserves the right, in its sole discretion, to change, move, refund, rollover or issue a store credit at any time if an event is sold out or close to full capacity.

If your ticket purchase comes with a promotional gift, please be advised that there are no refunds, no exchanges and no replacements for the ticket or the promotional gift. ALL GIFTS WITH TICKET PURCHASE ARE SUBJECT TO AVAILABILITY AND WHILE SUPPLIES LAST.

In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.

You Are Subject to Search

At any live event, we are obligated to follow all venue rules as far as search and items that permitted and not permitted into the venue. We must abide by all local, state and federal regulations where the event is located. You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers.

Venues may not allow laptops, tablets, or any computers into the venue, it is because we are following the rules of the venue. Also, no backpacks or large bags are allowed. We reserve the right to refuse entry to any person who attempts to enter the venue with any prohibited or restricted items.

No Animals are Permitted unless it is a Registered SERVICE Dog

No animals are permitted unless it is a registered Service Dog pursuant to the Americans with Disabilities Act (ADA). The ADA defines a service animal as a dog that is individually trained to perform tasks or do work for the benefit of a person with a disability. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA, with the exception of psychiatric service animals. We will not ask for documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.

If a particular service animal behaves in a way that poses a direct threat to the health or safety of others, has a history of such behavior, or is not under the control of the handler, that animal may be excluded, and we will request that the animal be removed from the premises. If an animal is excluded for such reasons, our team members shall still offer their goods or services to you without the animal present.

Unlawful Resale or Transfer of Tickets; Promotions

Unlawful resale (or attempted resale) of any tickets is grounds for seizure and cancellation and the issuance of a store credit or forfeiture of the ticket. Also, Unlawful Transfer (or attempted transfer) of any tickets is grounds for seizure and cancellation and forfeiture. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through us, authorized affiliates or licensees to ensure ticket authenticity. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us.

Ticket-Holder Behavior Policy; Ejection and Cancellation

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly, disruptive, or not in keeping with the purpose of the event. This includes, but is not limited to anyone who uses profane, vulgar, or abusive language, who fails to comply with the venue's rules or policies or violates any of the Companies' Terms of Use or Terms of Sale. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

Our events are private events, and we reserve the right, in our sole discretion, to turn away any participant for any reason, without explanation. We must also adhere to the event venue's rules and regulations, and any violation of those rules and regulations from an event participant or an event vendor will result in that person being escorted off the premises with no right to re-entry and no refund for the ticket.

Video and Photography Equipment is Prohibited

YOU ARE NOT PERMITTED TO VIDEO RECORD OR GO 'LIVE' ON SOCIAL MEDIA DURING THIS EVENT FOR REASONS OF CONFIDENTIALITY AND RESPECT FOR OTHERS, OTHER ATTENDEES, EVENT VENUE STAFF, EMPLOYEES AND ANY TEAM MEMBER.

NO AMATEUR OR PROFESSIONAL VIDEO RECORDING, PHOTOGRAPHY OR AUDIO EQUIPMENT IS PERMITTED ON PREMISES AND ANY PARTICIPANT WHO VIOLATES THIS RULE MAY BE ESCORTED OFF THE EVENT VENUE PREMISES WITHOUT REENTRY AND THEIR TICKET(S) WILL BE DEEMED FORFEITED.

ONLY MEMBERS OF THE PRESS WHO HAVE BEEN INVITED OR WHO HAVE REQUESTED ENTRY PRIOR TO THE EVENT AND WHO HAVE SUBMITTED VERIFIED CREDENTIALS WILL BE PERMITTED ENTRY. ANY MEMBER OF THE PRESS WHO HAS BEEN PERMITTED ENTRY MUST WEAR THE PRESS BADGE THE ENTIRE TIME THEY ARE ON THE EVENT VENUE PREMISES AND MUST BE PREPARED TO SHOW THEIR CREDENTIALS WHEN ASKED.

Attention for International Customers

Please be advised that we are not able to provide you with an Invitation Letter or any other immigration documentation to assist you in obtaining a Visa to travel to the United States. We advise international purchasers to obtain a travel visa prior to purchasing the live event ticket. If you live in a country that prohibits travel to the United States, we are unable to assist with any documentation. All Live Event tickets are nonrefundable and/or only available for a store credit under certain programs as outlined in these terms and conditions.

By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the Terms of Purchase and Refund Policy, terms and conditions set forth in this Refund Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter into any transaction with us.

Publicity Release; Information Sharing

You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

By attending any Live Event, you hereby irrevocably grant to Kenton Gray, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future Kenton Gray events and/or other events produced by Kenton Gray or any of Kenton Gray's affiliates and hereby release Kenton Gray and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.

Please contact our Customer Support Department at support@kentongray.com or events@kentongray.com regarding all ticket questions.

Payment Plans

If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to and will not be refunded. Access to any digital product or platform will be removed. Any payment plans that include live events must be paid in full 60 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 60 days of the date of the event.

Payment Plans for Live Events and Hotel Accommodations

Please be advised that your payment plan must be paid in full in order to select your seat. If you do not select your seat at least 30 days before the event, your seat will be forfeited or selected for you. If your live event purchase came with a hotel accommodation, you must be paid in full at least 30 days before the event or the hotel room is forfeited without a refund or credit to your account. Hotel accommodations are limited and available only while supplies last and we cannot guarantee a room will be available if you have not made all of your payments pursuant to the payment plan in a timely fashion. Hotel rooms are nonrefundable.

COVID-19 and Live Events

We follow all CDC Guidelines and all local, state, and federal governmental regulations in order to provide a safe environment for event attendees. We also take precautions, such as temperature screening, social distancing guides. However, this is not a guarantee or a promise of a virus-free environment. We will follow the rules of the event venue which may have stricter masking policies we must follow in order to hold the event. If necessary, we may convert an event into a virtual experience.

Offers, Deals, Promotions, Bonus Items and Gifts with Purchase

Offers and discounts may not be combined.

We reserve the right to discontinue or replace any bundled items with suitable replacements, including event tickets. We also reserve the right to cancel and terminate any ticket if the Purchaser or holder of that ticket violates the Company's Terms and Conditions, Terms of Purchase or Terms of the Agreement with which the ticket was granted. Purchased tickets do not guarantee a reserved seat. Once you have purchased a ticket, please check for notification regarding when and how to reserve your seat. Notifications will ONLY be sent to the email you provided when you purchased the ticket.

Bonus Guarantee

If at any time you purchase an item, ticket, or digital product and in the future a bonus or free gift is offered under the same exact terms of purchase, we will guarantee you receipt of that bonus or free gift while supplies last or within 3 months of purchase. If the bonus or free gift item is a ticket or a ticket upgrade to a live event, fulfilling this guarantee will be subject to availability as certain ticket levels and events have limited seating and availability. ONLY AVAILABLE WHILE SUPPLIES LAST.

Returning Items from Deals that Included Gifts with Purchase and Bonus Items

If you are returning an item or requesting a store credit on any item purchased with a bonus or free gift, you are required to return the bonus or free gift. If you chose to retain the bonus or free gift, your refund or store credit will be reduced for the value of the bonus and free gift at the time of your purchase.

Purchases that Include Off Site Activities that Require a Waiver

If you have purchased a product or program that includes a form of physical activity that is either on or off the premises of Kenton Gray or its chosen venue, then you shall assume all liability and shall release, defend, indemnify, and hold Kenton Gray, its affiliates, and their respective employees, officers, directors, and agents (all as indemnified parties) free and harmless from and against all losses in connection herewith in respect of injury to or death howsoever arising and whether or not caused by the negligence (whether sole, joint, or concurrent, or active or passive) of the indemnified parties, except to the extent such loss is caused by the gross negligence or willful misconduct of an indemnified party.

Purchases made using a Third-Party Funding Company

You hereby agree to indemnify and hold harmless Kenton Gray, and its subsidiaries and Clients, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of the use of any third-party lender. You agree to perform your own due diligence and acknowledge that Kenton Gray is not performing any financial services of any kind.

Purchases from an Affiliate

Any purchase made through a third-party affiliate is subject to the affiliate's terms and conditions. Any requests from refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise.

Account Status

If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts and incentives are not available for use.

Offers, Deals, Promotions from Affiliates, Sponsors or Co-Venturers

From time-to-time, Kenton Gray™ and the Kenton Gray Companies may host, co-host or co-venture with an affiliate, business associate or sponsor at an event or for a special promotion. As such, some of the items or deals may not be purchased from Kenton Gray™ or any of the Kenton Gray Companies. If you purchased an item from an affiliate, business associate or sponsor you are subject to the terms of their purchase, and we are not able to provide any exchanges or refunds. Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.

Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfill.

No Warranties

THE SERVICES, THE SITE, AND ANY OTHER INFORMATION AND MATERIALS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SERVICES ARE PROVIDED "AS IS", "AS AVAILABLE" AND "WHEN AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPLIANCE WITH LAWS, CORRECTNESS, ACCURACY, AND RELIABILITY.

Limitation of Liability and Damages

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL THE COMPANY OR ITS DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AFFILIATES OR AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR THE SITE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY HAS OFFERED ITS SERVICES AND ENTERED INTO THE TERMS IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE COMPANY, AND THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY.

Indemnification

To the fullest extent permissible by law, you agree to defend, indemnify, and hold the Company and its directors, officers, employees, affiliates, representatives and agents harmless from any claim, demand, loss, damage, liability, or expense, including attorney fees and costs, however incurred, including those incurred at trial, in any bankruptcy proceeding, on appeal, and on any petition for review (collectively, "Damages") to the extent that Damages result directly or indirectly from your use of the Services or the Site. The Company reserves the right to assume, at its sole expense, the exclusive defense and control of any such claim or action and all negotiations for settlement or compromise, and you agree to fully cooperate with the Company in the defense of any such claim, action, settlement or compromise negotiations, as requested by the Company.

Arbitration

Any dispute, question or difference arising between you and the Company, its officers, directors, employees or any affiliate in connection with the Services or otherwise in regard to the relationship of the parties by virtue of these Terms, including the construction and scope of these Terms, that cannot be amicably resolved, shall be finally settled in accordance with Commercial Arbitration rules and regulations of the American Arbitration Association ("Association") then in effect by one or more arbitrators mutually selected by the parties from the commercial panel of the Association. The arbitrator(s) to be appointed shall be English speaking persons. The arbitrator(s) shall have the power to extend time for pronouncing the award with the consent of the parties. Judgment upon an arbitration may be entered in any court having competent jurisdiction thereof, and shall be binding, final and non-appealable. The arbitrator(s) shall have the power to award any and all remedies and relief whatsoever that is deemed appropriate under the circumstances, including, but not limited to, money damages and injunctive relief. This arbitration provision shall be deemed to be self-executing and shall remain in full force and effect after the expiration or termination of these Terms. In the event any party fails to appear at any arbitration proceeding, an award may be entered against such party by default or otherwise notwithstanding said failure to appear. You hereby consent to arbitration to be held within the City of Miami, State of Florida, and irrevocably agree that all actions or proceedings relating to these Terms shall take place in the City of Miami and waive any objections that you may have based on improper venue or forum non conveniens. The arbitrator(s)' fees in connection with any such arbitration proceeding shall be shared equally between the arbitrating parties.

Choice of Law

The Terms and your use of the Services shall be governed by and construed and enforced in accordance with the laws of the state of Florida, without regard to conflicts of laws provisions. YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM, ACTION OR PROCEEDING, DIRECTLY OR INDIRECTLY, ARISING OUT OF, OR RELATING TO, THESE TERMS OF SERVICE TO THE FULLEST EXTENT PERMITTED BY LAW. YOU UNDERSTAND THAT ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

Force Majeure

Neither party will be responsible for failure to perform any obligation under these Terms due to causes beyond the reasonable control of such party, including but not limited to strikes, lockouts, riots, epidemics, war, government regulation, fire, flood, natural disasters, Acts of God, or inadequacies of equipment, or other cause beyond the reasonable control of such party.

Severability

If any provision of the Terms is found unenforceable, that provision will be deemed to be modified to the extent necessary to make it enforceable, while preserving its intent. If any provision of the Terms is nonetheless held unenforceable in any jurisdiction, the provision will be enforced to the maximum extent permissible in that jurisdiction, and the enforceability of the Terms in any other jurisdiction and of the remaining provisions in that jurisdiction will not be affected. You further agree to replace such void or unenforceable provision of this Agreement with a valid and enforceable provision that will achieve, to the extent possible, the economic, business and other purposes of such void or unenforceable provision.

Electronic Signatures

The Federal Electronic Signatures in Global and National Commerce Act ("ESIGN") and similar state laws, particularly the Uniform Electronic Transactions Act ("UETA"), authorize the creation of legally binding and enforceable agreements utilizing electronic records and signatures. ESIGN and UETA require businesses that want to use electronic records or signatures in consumer transactions to obtain the consumer's consent to receive information electronically. When a User registers on the Site, we obtain his or her consent to transact business electronically and maintain electronic records in compliance with ESIGN and UETA requirements. Your use of electronic signatures to sign documents legally binds you in the same manner as if you had manually signed such documents. The use of electronic versions of documents fully satisfies any requirement that such documents be provided to you in writing. If you sign electronically, you represent that you have the ability to access and retain a record of such documents. You agree that you are responsible for understanding these documents and agree to conduct business by electronic means. You are obligated to review the Site periodically for changes and modifications and agree not to contest the admissibility or enforceability the Site's electronically stored copy of this Agreement in any proceeding arising out of this Agreement.

Waiver and Integration

A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms will in no manner affect such party's right at a later time to enforce the same. A waiver of any breach of any provision of these Terms will not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms. These Terms of Service and other referenced materials are the entire agreement between you and the Company with respect to the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and the Company with respect to the Services and govern the future relationship.

Changes to the Terms

Your use of the Site and the Services is governed by the then-current version of the Terms in effect on the date of such use. The Company may, at its sole discretion, modify the Terms and/or other policies and procedures governing the Service at any time without notice or liability by posting the modified Terms, policies, or procedures to the Site. The date of any effective changes shall be reflected at the bottom of this page, and, upon request, we will provide you with information regarding any changes made. Your continued use of the Services after modified Terms have been posted or otherwise provided to you constitutes your agreement to be bound by the then-current Terms.

By purchasing any item, product, or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not purchase anything, or enter into any transaction with us.

Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.